The British Board of Film Classification is the organisation responsible for the classification of films in the UK U  – Suitable for all PG – Parental Guidance. This means a film is suitable for general viewing, but some scenes may be unsuitable for younger children. A PG film should not disturb a child aged around...

Most of our events use a sound system that with speakers however some venues (or films) are screened with wireless headphones. We do this because the dialogue or audio could cause offence or because the venue and film choice requires the use of headphones. Our headphones were specifically selected for the quality of dialogue replication...

If you’d like to smoke or vape at our events we ask that you do so away from the viewing areas. This is usually marked by our yellow flags but at some venues we’re unable to erect these, in those instances please smoke or vape towards the rear of the screening.

If your event was cancelled the ticket booker will receive an email with instructions on what will happen next.  Where possible we’ll try to reschedule, sometimes this isn’t possible due to time restrictions or licensing requirements in which case we will refund your ticket purchase. You do not need to apply as this will happen...

Hey congratulations! It’s always lovely to receive a gift from someone…  If you have a Sundown Cinema gift voucher, then simply choose the film you’d like to see and enter the voucher number at the checkout – Easy! If you need extra help, read the details on our gift voucher page, or just get in...

For most of the films we show the BBFC rating is advisory and films that are listed as U, PG and 12A can legally be attended by children of any age however the content may not be suitable for all children. Children under the age of 1 (i.e. before they’ve had their 1st birthday) can attend our...

For obvious reasons this isn’t a definitive list but should act as a guide. Pets – crowded events are not the best place for your four (or two) legged friends. This is the case even where the venue may normally allow pets. Speakers, sound, or light equipment including laser pens. Barbecues, candles, sparklers, fireworks –...

If you’ve never been to a Sundown event before then you may be surprised at what other guests bring on site (tables, lanterns, blow up sofas we’ve seen it all) – here are some of the things we allow on site… Most venues permit guests to bring a picnic on site (though to be honest...

As an outdoor event we are subject to the whims of the British summer! We only cancel our events if the weather poses a risk to guests, staff or equipment. Only in exceptional circumstances will rain stop a screening so please dress according to the weather forecast. Decisions to cancel an event may not be...

Please check the venue page for the parking availability at each venue, whilst most of our venue have parking, we do occasionally have parking restrictions or no parking available.