We appreciate that sometimes circumstances mean that you can no longer make an event, in those situations please try to pass the tickets on to a friend or family member as we are unable to offer refunds if you decide not to come.  If a screening is cancelled, then tickets will either be refunded or...

All our events in 2025 will take place at our venue in Hitchin. The site has short meadow grass and is uneven in places. Parking for those with disabilities is situated next to the entrance to the cinema and we are on hand should anyone need further assistance. Please feel free to contact us at...

We recognise that some of guests may need additional assistance when attending an open-air cinema event.  There are several reasons that this may be the case and so if you require a companion to attend to ensure that you can enjoy the screening then please get in touch. We will require an Access Card with...

Many of our screenings sell out and so it is always better to purchase in advance, however if the event hasn’t sold out then tickets will be available to purchase on the day however please turn up when the gates open as our events have strict maximum numbers and we are unable to admit additional...

No, our ticket system is electronic, and we do not require to see a paper version of your ticket. We will scan each ticket upon entry, and you will be given a hand stamp should you need to leave the viewing area at any point.

Yes, all our venues have toilets and accessible toilets.

At some venues gazebos are available to hire, they have prime positioning and are already erected. It is possible to bring your own gazebo/tent however we do ask that these are set up towards the rear of the viewing area as not to obstruct anyone in the audience. Gazebos must be secured with guide ropes...

Yes, if you would like to bring along your own chair or beanbag to any of our events then please do. We do have deckchairs and beanbags for pre hire and sometimes these are available to hire on the day at the box office (where available)

Whilst we are dog lovers, we do not allow any pets to be brought into any of our venues except for assistance dogs.

Of course, you are welcome to bring along your own picnic to all our events. At most of our venues this can include alcohol. We do ask that you are mindful of bringing glass into a venue. We will have food and drinks available at each venue and we are proud to always ensure that...