We really want to ensure the event is as accessible as possible, and understand what our disabled customers’ requirements are. We recognise that our staff are not experts in the Equality Act and this is a way to ensure we can meet all our guests requirements across all our events, in a consistant way. This...

Whilst we are trying to enable all of our access customers to book online, occasionally this isn’t possible. For those guests requiring multiple essential companions or if you have specific access requirements, please contact our team at tickets@sundowncinema.co.uk and we will do all we can to make your visit a great experience.

Once you have your Sundown Digital Access Pass Number (found on your confirmation email) or to use your Access Card you will need to purchase a ticket for yourself and then drop us a line at tickets@sundowncinema.co.uk with your name and card number and we will arrange for a companion ticket to be issued. We’re...

To apply for your Sundown Digital Access Pass, please click here and go through the simple application form and upload any validating evidence along with some narrative about your access requirements.

An Access Card is a universal way of conveying your access requirements with thousands of organisations, venues, events and ticketing systems in the UK and beyond. You can purchase an Access Card for £15 for 3 years. A Sundown Digital Access Pass is a free way of conveying your access requirements, just with Sundown Cinema....

We are pleased to be working with Nimbus Disability, using their Access Card Scheme to provide our customers with access requirements a more consistent and better experience. We will use the scheme for all customers that require support, such as an essential companion ticket, access to queue assists or access to toilets. All attendees requiring...

We recognise that some of guests may need additional assistance when attending an open-air cinema event.  There are several reasons that this may be the case and so if you require a companion to attend to ensure that you can enjoy the screening then please get in touch. We will require an Access Card with...